A woman who left Las Vegas nearly 30 years ago is still listed as an active Nevada voter, and official ballots keep arriving

What happened

Official election mail has kept arriving at a southeast Las Vegas house for a woman who has not lived there in nearly three decades, KTNV Channel 13 reported. The mail has included registration cards, sample ballots and official ballots addressed to Jennifer DeVivo, whose married name is Jennifer Randazzo.

According to KTNV, she and her parents lived in Las Vegas only briefly before going back to New York. There she got a new driver's license, registered to vote and says she votes in every election. She told the station she had no idea she was still listed as an active voter in Nevada.

How the problem came to light

The homeowner who kept getting the mail

The home's current owner, Russ Lorenzen, at first threw the mail away, assuming the county would eventually notice she was not voting and drop her from the rolls, KTNV reported. The mail kept coming. After seeing Secretary of State Cisco Aguilar on television discussing election security, he contacted Channel 13.

After the station's first story, it alerted county elections officials. Lorenzen still received another official mail ballot for her in June, and this month a sample ballot and an official mail-in ballot for the November general election arrived. KTNV reported that Aguilar personally called Lorenzen and encouraged him to formally notify Clark County.

What the former resident said

Speaking to KTNV over Zoom, she said, "I didn't think I was part of the problem in another state." She argued that states should be able to tell when someone has moved once they trade in a driver's license, which she said she did long ago. She also said she was glad Lorenzen spoke up, noting that a less honest person might try to use the ballot.

Why she stayed on the rolls

The ERIC data-sharing system

Nevada belongs to the Electronic Registration Information Center, or ERIC, in which states voluntarily share information so a voter's former state is notified when they move or register elsewhere, KTNV reported. The station said 27 states and Washington, D.C. are members.

ERIC was founded in 2012 and did not exist in 1996, according to KTNV. New York joined in 2025, so the station reported that a person moving today would have their information updated.

What Clark County needs to remove a voter

A county spokeswoman told KTNV that election officials need formal written notice that a voter has moved away or died before starting the removal process. That notice can come from the post office returning a registration postcard as undeliverable, or from a resident writing "return to sender" on an official mail ballot. People can also file a discrepancy report with Clark County.

Those steps can move a name onto the inactive voter list, and the voter is eventually removed during regular list maintenance, KTNV reported. More than 400,000 voters are currently listed as inactive in Nevada, according to the station.

Safeguards and what residents can do

Before a mail ballot is counted, officials compare the signature on the envelope with the one on file, KTNV reported. If they do not match, the ballot is set aside until the voter is contacted and confirms it. Materials sent with each mail ballot warn that voting more than once in an election is a crime.

Residents can check and update their registration online at vote.NV.gov, according to KTNV. If mail arrives for someone who no longer lives at your address, officials say marking it "return to sender" can start the process. For more on this year's voting schedule, see our guide to early voting in Clark County and other Nevada election coverage.

What to watch next

• Lorenzen told KTNV he is returning the latest mail ballot marked "return to sender" and "not at this address," which officials say should start removing her from the active voter list.
• Whether more election mail for her arrives at the home as mail ballots for the November general election go out.
• Regular list maintenance, during which names on Nevada's inactive voter list are eventually removed.