Las Vegas startup EagleSight.ai is testing AI surveillance at Resorts World to spot dealer errors and cheating

What happened

EagleSight.ai, a Las Vegas-based company founded in 2024, is finishing a pilot program that uses artificial intelligence to watch table games at Resorts World, the Las Vegas Review-Journal reported. The company says its software turns existing surveillance cameras into AI agents that flag dealer errors, cheating and other unwanted activity as it happens.

According to the Review-Journal, the company works with Resorts World and a handful of other hotel-casinos around the country. Founder and CEO Trevor Outman, 47, discussed the technology on a panel at the recent Global Gaming Expo (G2E) in Las Vegas.

How the system works

The company uses a branch of AI called Vision AI, which trains computers to interpret images, video and live camera feeds. Outman told the Review-Journal the goal is to move surveillance teams from reviewing incidents after the fact to getting alerts in real time.

Errors more common than cheating

Outman said the most frequent problems the system catches are not cheating but unintentional dealer mistakes, such as paying on a push, paying a losing hand or failing to collect. The most common cheating cases, the Review-Journal reported, are bet capping and pinching, which involve adding or removing chips after a hand is known.

EagleSight estimates casinos lose between 1 percent and 2.5 percent of table game revenue each year to undetected dealer errors and cheating. The system can also track player behavior, including average bet size.

Three tiers of AI agents

The company has built three levels of agents, according to the Review-Journal. A lower-cost junior analyst gathers floor metrics such as hands per hour and side bet engagement, while a senior agent looks for dealer errors and cheating. An orchestrator agent manages the group and shifts senior agents from slower tables to busier ones.

A human still decides

Outman said a human operator always verifies an alert before anything happens on the floor. Zachary Koep, Resorts World executive director of surveillance, said at the G2E panel that false positives are not a major issue because an operator can review a seven-second video clip to decide.

Results at Resorts World

Koep said the pilot ran in the resort's high-limit room and that AI surveillance has saved six figures worth of table game errors. Outman called the pilot very successful and said the company's accuracy rate is nearly 90 percent and rising.

Outman framed the product as a staffing math problem. He told the Review-Journal that a property with 100 tables might have 10 operators at best, who cannot watch every table at once. The company has also deployed a queue management tool at Resorts World that tracks how long individual guests wait in line.

Pricing and investors

Clients pay a monthly fee per camera stream, with junior agents costing less than senior agents. Outman said fees range from $100 to $400 depending on size, scale and length of the engagement.

Las Vegas-based Desert Forge Ventures, led by managing partner and former UNLV president Len Jessup, has invested in the company. The Review-Journal reported the company expects to break even this year and is working toward $1 million in annual recurring revenue. More local tech coverage is collected in our AI and technology section.

What to watch next

• Whether the Resorts World pilot, which is wrapping up, becomes the paid engagement covering almost 30 tables that Outman said he expects.
• Progress on weapons detection, which Outman said the company is working on now.
• Whether the company breaks even this year and reaches $1 million in annual recurring revenue, as the Review-Journal reported it expects.